Is your web site social?
Is your web site social?

Your web site isn’t just a web site anymore. It’s a place where you interact with your community.

Whether made up of consumers, clients, members, donors, constituents or stakeholders – you need to be strengthening your relationship with your community.

If you don’t do it, somebody else will.

Start with the basics
Start with the basics

Retool your web site so its easy to publish content. Dedicate resources to regular updating. Add some personality.

Consider a social media strategy and start building relationships within your online community.

Be patient. Relationships are based on trust.
And trust takes time.

Are you listening?
Are you listening?

Conversations are a back and forth, two-sided affair.

Make sure your community has a chance to participate in the conversation. Then, listen carefully to what they say – good and bad.

Sometimes, how you respond to a problem is the best opportunity you will get to build their trust.

Want to talk more?
Want to talk more?

Check out my blog. It’s full of ideas and strategies for building your online presence.

Then, pour yourself another cup of whatever you’re drinking and contact me. I’d be happy to chat with you about what you are trying to accomplish.